Salesforce administration and managed admin services for orgs already live.
Managed Salesforce administration is the recurring service that keeps a live org running after go-live: user provisioning, Flow and validation rule upkeep, report and dashboard maintenance, seasonal release testing, and org health monitoring. Lightbridge Cloud staffs it as a dedicated or fractional team, for organizations that already run Salesforce and need it maintained, not rebuilt.
What managed Salesforce administration covers.
An org does not stay finished after implementation. Business rules change, seasonal releases deprecate features, and the small requests pile up faster than an internal team without a dedicated Salesforce administrator can absorb them. Lightbridge Cloud takes that recurring workload on directly.
User and License Management
Provisioning, deactivation, profile and permission set maintenance, and license auditing so seat spend tracks actual headcount instead of drifting upward year over year.
Flow and Workflow Maintenance
Flow Builder and legacy Process Builder upkeep, validation rule tuning, and approval process changes as business rules evolve, without breaking the automation already in production.
Reports and Dashboards
New report and dashboard requests, folder and access cleanup, and the recurring data quality checks that keep leadership looking at numbers they can trust.
Release Management
Sandbox testing and regression checks ahead of every seasonal Salesforce platform release, so new features and deprecations land on schedule instead of surprising end users.
Org Health and Technical Debt
Security review, unused automation and field cleanup, storage and API limit monitoring, and a standing view of where the org has accumulated debt since its last implementation.
End User Support
A ticket queue for the questions and small fixes that pile up between projects: a broken report, a locked record, a permission that needs adjusting before the next call.
A different engagement than implementation.
Implementation work is scoped, staffed, and closed out at go-live. Administration work has no natural end date: it is the ongoing maintenance that decides whether the org an implementation partner delivered stays healthy three years later, or accumulates enough unused automation and orphaned fields that the next major project has to clean up the mess first.
Lightbridge Cloud treats the two as separate engagement types with the same underlying practice. An organization planning a new Salesforce implementation, or adding a new cloud to an existing org, should start with the Salesforce consulting and implementation page. This page is for the org that already has Salesforce running and needs someone accountable for keeping it that way.
3
seasonal Salesforce platform releases per year, each tested in sandbox before rollout
2-4 wk
typical transition timeline to take over administration of an existing org
Administration pairs with integration and ERP work.
A Salesforce org rarely sits alone. Lightbridge Cloud pairs managed administration with its integration practice, so the connections keeping Salesforce in sync with an ERP, a data warehouse, or other SaaS tools through MuleSoft or Boomi stay maintained alongside the org itself. A common pairing is Salesforce to NetSuite, covered on the Salesforce to NetSuite integration page, with NetSuite-side configuration handled by Lightbridge ERP, an independent, vendor-neutral practice.
Frequently asked questions.
What does managed Salesforce administration from Lightbridge Cloud include?
Managed Salesforce administration covers the recurring work that keeps a live org running: user and license management, Flow and validation rule maintenance, report and dashboard upkeep, sandbox testing ahead of seasonal releases, org health checks, and a support queue for end user requests. It is billed as an ongoing service, not scoped as a one-time project.
How is managed administration different from a Salesforce implementation project?
Implementation is project-based work that stands up a new Salesforce org, cloud, or major configuration change and ends at go-live. Managed administration starts where implementation ends: it keeps an org that is already live running, maintained, and current. Organizations that need a new Salesforce instance, a new cloud added to an existing org, or a ground-up reconfiguration should start with the Lightbridge Cloud Salesforce implementation practice instead.
Does Lightbridge Cloud handle the three seasonal Salesforce releases each year?
Yes. Salesforce ships three major platform releases annually. Lightbridge Cloud reviews release notes for impact, tests changes in a sandbox, flags deprecated features that touch existing configuration, and coordinates the production rollout so a release never lands as a surprise to end users.
What engagement models does Lightbridge Cloud offer for managed administration?
Dedicated and fractional models. A dedicated administrator sits with an organization full time for orgs with heavy configuration change volume. A fractional model allocates a set number of hours per month for organizations with a steadier, lighter workload. Both models scale up or down as the org matures.
Is Lightbridge Cloud a Salesforce partner?
No. Lightbridge Cloud runs an independent Salesforce consulting and administration practice. It does not hold Salesforce partner-tier status and does not sell licenses, so decisions on automation design, edition changes, and technical debt cleanup are driven by what the org actually needs rather than a reseller quota.
How quickly can Lightbridge Cloud take over administration of an existing Salesforce org?
A typical transition runs 2 to 4 weeks: an initial org audit covering security settings, automation inventory, data quality, and technical debt, followed by a handoff period alongside any outgoing administrator. Lightbridge Cloud documents the baseline state before making changes, so the transition itself does not introduce new risk.
Does managed administration include building new features, or only fixing what exists?
Both. Ongoing administration is not limited to break-fix support. It includes building new reports, Flows, approval processes, and page layout changes as the business requests them, within the scope of the engagement model. Work that grows into a new cloud, a major integration, or a full re-platform is scoped separately as a project.
What if our organization needs a new integration alongside managed administration?
Lightbridge Cloud pairs managed Salesforce administration with its integration practice, connecting Salesforce to an ERP, data warehouse, or other SaaS tools through MuleSoft or Boomi. A common pairing is Salesforce to NetSuite, covered on the Salesforce to NetSuite integration page. Administration and integration work are scoped and staffed together so neither team is working from a stale picture of the org.
Get an org health assessment.
We audit your current Salesforce org, identify technical debt and risk, and scope a managed administration plan.