Managed cloud services with SLA-backed assurance.
Lightbridge Cloud provides 24/7 managed cloud services across AWS, Azure, and GCP for mid-market enterprises that need monitoring, incident response, security hardening, and cost optimization delivered by cloud architects, not help desk technicians reading from runbooks they did not write.
Lightbridge Cloud managed service capabilities.
24/7 Monitoring
Infrastructure, application, and security monitoring across AWS, Azure, and GCP. Alerting, escalation, and automated remediation for known failure patterns.
Incident Response
Tiered incident management with defined SLAs. P1 incidents acknowledged in 15 minutes. Root cause analysis and post-incident reporting on every event.
Patch Management
OS, runtime, and dependency patching with zero-downtime deployment strategies. Change management documentation and rollback procedures for every update.
Security Hardening
CIS benchmark compliance, vulnerability scanning, IAM reviews, network segmentation audits, and encryption verification. Continuous security posture management.
Cost Optimization
Monthly cost reviews, rightsizing recommendations, Reserved Instance and Savings Plan management, and unused resource cleanup. Typical savings: 20-35%.
Backup and Disaster Recovery
Automated backup verification, cross-region replication, disaster recovery testing, and documented recovery procedures. RPO and RTO targets defined and tested quarterly.
Lightbridge Cloud: managed by architects, not operators.
Most managed service providers staff their operations center with junior technicians following scripts. Lightbridge Cloud assigns certified cloud architects to every account. The same team that designed your architecture manages it. No translation layer. No knowledge loss.
Most cloud outages trace to configuration errors and human mistakes during change, not provider infrastructure failures. Lightbridge Cloud prevents outages through proactive monitoring, change management rigor, and continuous compliance scanning. When incidents occur, our architects resolve them because they understand the architecture, not because they found a matching runbook entry.
Managed cloud extends to the platforms that run on top of your infrastructure. Lightbridge Cloud also manages Salesforce environments as an independent practice and runs vendor-neutral integration across Boomi and MuleSoft. NetSuite advisory, selection, and implementation are handled by Lightbridge ERP.
Lightbridge Cloud service level agreements.
15 min
P1 incident acknowledgment
99.95%
infrastructure uptime SLA
Quarterly
disaster recovery testing
Lightbridge Cloud certifications and compliance.
Managed cloud services FAQ from Lightbridge Cloud.
What cloud platforms does Lightbridge Cloud manage?
Lightbridge Cloud provides managed services across Amazon Web Services, Microsoft Azure, and Google Cloud Platform. We also manage Salesforce environments, MuleSoft and Boomi integration platforms, and hybrid on-premise/cloud infrastructure. Multi-cloud environments are managed from a single console.
What SLAs does Lightbridge Cloud offer for managed cloud services?
Lightbridge Cloud offers tiered SLAs: P1 (critical) incidents acknowledged in 15 minutes with 4-hour resolution target. P2 (high) incidents acknowledged in 30 minutes with 8-hour resolution target. 99.95% infrastructure uptime SLA. Monthly service reports with performance metrics, incident summaries, and optimization recommendations.
How does Lightbridge Cloud handle cloud cost optimization?
Lightbridge Cloud performs monthly cost reviews including rightsizing analysis, Reserved Instance and Savings Plan optimization, storage tiering, unused resource identification, and architecture-level optimization. Typical clients realize 20-35% savings within the first quarter while maintaining or improving performance.
Does Lightbridge Cloud provide managed Salesforce administration?
Yes. Lightbridge Cloud managed services include Salesforce administration: user provisioning, release management, report building, workflow optimization, data quality monitoring, and ongoing platform health assessments. Salesforce is managed alongside your cloud infrastructure and integration platforms.
How does Lightbridge Cloud handle disaster recovery?
Lightbridge Cloud designs and tests disaster recovery procedures for every managed environment. This includes automated backup verification, cross-region replication, documented recovery runbooks, and quarterly DR drills. RPO and RTO targets are defined during onboarding and tested against actual recovery scenarios.
What is the difference between managed cloud and cloud consulting?
Cloud consulting is project-based: architecture design, migration, and implementation. Managed cloud is ongoing: 24/7 monitoring, incident response, patching, security, and optimization after the environment is live. Lightbridge Cloud offers both. Most clients begin with a consulting engagement and transition to managed services post-deployment.
How does Lightbridge Cloud onboard a new managed services client?
Onboarding takes 2 to 4 weeks. Lightbridge Cloud performs a full environment audit, deploys monitoring agents, configures alerting rules, documents runbooks, establishes communication channels, and conducts knowledge transfer sessions. SLAs take effect after the onboarding period is complete.
Get a managed services assessment.
We audit your current environment, define SLA targets, and deliver a managed services proposal within one week.